The Payment Agency has been serving the El Paso community since 1949. We provide you a convenient in person bill pay service. At the Payment Agency, we seek to meet our customers’ needs and help create a better world. We carry out this vision through our trusted relationships, quality service, and reliable technology.


Our agencies accept all local utilities and hundreds of other nationwide bills.


Utility payments are credited to your account the same day you pay. Most other payments are applied to your account the next business day.


We offer some of the lowest processing fees in the industry.

Whether you have an El Paso Water Bill, Lower Valley Water Bill, El Paso Electric Bill, or Texas Gas Bill, the Payment Agency accepts all El Paso Utilities, and your utility accounts will be credited the same day you pay. Non-utility payments are processed at different speeds, but will be posted to your account quickly. To pay a bill simply give the agent your bill stubs, a bill payment, and the convenience fee. Our agent will provide you a receipt as your proof of payment.

Bring all of your bills to one of our nine convenient payment locations. For more information on locations and store hours, please visit our locations page.

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